Leadership
Mentoring
Project Management
Service & Product Design
Stakeholder Management
002
Stakeholder Interviews
Qualitative Research
Persona Development
Trend Spotting
Systems Mapping
Workshop Facilitation
Heuristic Evaluation
UX Audits
Customer Journey Mapping
Insight-Opportunity Mapping
Low-fidelity Prototyping
Conceptual Development
High-fidelity Prototyping
Service Blueprinting
Wireframing
Service Prototyping
003
Usability Testing
A/B Testing
Digital Tools
Miro
Adobe XD
Figma
Sketch
Azure RP
Microsoft Office Suite
001